Conditions of Use

General Terms of Sale

The offer and sale of products on our website are ruled by the following General Terms of Sale.

Products purchased on this website are directly sold by Ambra dei Bimbi.

The headquarters are located in Italy , Via Parigi, 125 11100 Aosta (Valle d'Aosta).

If you need any more information, please contact Ambra dei Bimbi,

as indicated in the Info & Contact page.

Ambra dei Bimbi sells products on-line (e-commerce activities) to final customers and retail companies.

General Terms of Sale determine offer conditions, forwarding and acceptance of products purchased

on our website www.ambradeibimbi.it/negozio between the website users and Ambra dei Bimbi.

General Terms of Sale, however, do not determine any service provision or product sale by

subjects different from Ambra dei Bimbi that are present on our website through

links, banners or other hyper textual links. We advise you to check sale conditions regarding

these subjects before making any purchase.


How to conclude a purchase contract with Ambra dei Bimbi

To conclude a purchase contract on our website for one or more

products, you will have to fill in an electronic order form and sent it

to Ambra dei Bimbi by Internet, following relevant instructions.

The order form contains a summary of General Terms of Sale,

information on the main characteristics of every product ordered

and relevant costs, a list of possible methods of payment for every

product purchased, as well as the method and costs of product shipping and delivery.

The contract is deemed to be concluded when Ambra dei Bimbi

receives the form of your order by Internet, before the data

regarding your order is verified to be correct or false. Before

proceeding with product purchase by transmitting the order form we

ask you to read carefully General Terms of Sale. You can print or store them for

your personal use. The order form will be filed in our database for the period of time

necessary to carry out orders and, anyway, in terms allowed by law.

Before the order form is transmitted you can check and correct any

possible errors occurred while inserting your data. To conclude a

contract with Ambra dei Bimbi the languages at your disposal

are English and Italian. After the contract is concluded Ambra dei

Bimbi will take care of your on-line purchase order.

Ambra dei Bimbi preserves the right not to carry out your purchase order in the following cases:

- it does not provide sufficient solvency guarantees,

- it is incomplete or incorrect,

- products requested are no longer available.

In the above mentioned cases we will inform you by e-mail that the

contract has not been concluded and that Ambra dei Bimbi has not

accepted your purchase order, specifying the reasons for it.

If products presented on our website are no longer available at the

moment of your last access to the website, i.e. at the time you

forward your order form, it will be our task to inform you,

immediately and (in any case) within thirty (30) days from the

following day after you have transmitted your order to Ambra dei

Bimbi, on the unavailability of the products ordered. In case the

order form has already been forwarded and the payment

made, Ambra dei Bimbi will refund you the sum you have already

paid. By transmitting the order form by Internet you unconditionally

accept and commit yourself to follow the website's General Terms of

Sale and other relevant information. If you do not agree with any of

the terms provided in General Terms of Sale, we invite you not to

forward your product purchase order form on our website. After the

contract is concluded, Ambra dei Bimbi will send you a receipt of the

purchase order by e-mail, containing a summary of information

provided in the order, namely, main product characteristics, a

detailed indication of price, method of payment and delivery costs.


Guarantees and indication of product prices

Our website offers for sale only high quality products. Following a

strict quality control, the products are accurately chosen and bought

directly from producers and retailers. Main product characteristics are

presented in every productdescription. Images and colours of the

products offered on our website may differ from the real ones due to

the effect of Internet browser and the monitor used.

Product prices are liable to change. Make sure of the final sale price

before you forward the order form. In case you want to return the item,

Ambra dei Bimbi has the right to refuse taking back the products that are

not in their initial package, or their quality and main characteristics

have deteriorated or they have been damaged.


Payment

The product price and shipping costs are paid choosing one of the

methods of payment indicated in the order form.

If you pay with a credit card, financial information (for example,

your credit/debit card number or the date of its expiry) will be

protected by encryption system and forwarded to the PayPal or

other banks providing distant e-payment service, without any access

of third persons. The bank information will be used by Ambra dei

Bimbi in order to complete procedures regarding your purchase and

issue any possible refunds in case of item return, or police report

when preventing fraud on website. Product purchase and forwarding costs

indicated in the order form will be debited from your current account

when the products purchased are being shipped.


Shipping and product delivery

To find out about the specific means of product shipping and

delivery, you are asked to access the Shipping and Delivery area.

Please pay attention to the information regarding Time and Delivery

Costs, since these indications constitute a substantial part of the

latter General Terms of Sale . The contents must be completely

understood and accepted at the time you transmit the order form.


Returns Policy

You may return the products purchased on our website within ten

(10) working days from their delivery, i.e. this way withdrawing

from your contract concluded with Ambra dei Bimbi, with no penalty

or explanation necessary. You have to return the products

purchased on the website intact and in their original

package. Ambra dei Bimbi has to receive the products you have

purchased on the website within thirty (30) working days from the

day you have received them. The only expenses you will have to

cover will be the return shipping cost of your purchased products. It

is possible to return only those goods that are intact and

undamaged at the moment of their return. Please note that those

goods which, due to their nature, cannot be reshipped or risk rapid

deterioration cannot be returned. If the returns policy is respected,

Ambra dei Bimbi takes the responsibility to refund the amount of

money received for the goods purchased on our website, except for

the shipping cost of the purchased products. Ambra dei Bimbi will

return you back the amount of money received for the goods

purchased, as well as the delivery costs, in case the item return is

the result of Ambra dei Bimbi error; that is, in case the products

delivered do not meet their main certified characteristics, present

production defects, or in case of possible delivery error. The money

will be refunded shortly after, that is, within thirty (30) days from

the date when you inform Ambra dei Bimbi about your wish to

return the goods delivered. Once it is confirmed that the above

mentioned terms and conditions have been respected, we will

proceed with our refund procedure. If the Return Policy methods

and terms are not respected, you will not be liable for a refund of

the money paid to Ambra dei Bimbi for the goods returned.

Nonetheless, following your request and at your expenses, we can

re-forward you back the products in the same status as they have

been returned to Ambra dei Bimbi. Otherwise, Ambra dei Bimbi is

entitled to keep the products, as well as the money paid for the

purchase returned. The item return must be communicated by e-mail,

and further confirmed by a registered letter with return receipt

within 48 hours from forwarding a e-mail. The above communication

must include the following: specification of your order in reference,

declaration of your wish to return the purchase, name(s) of the

product(s) you intend to return and an enclosed copy of the

documentation received together with your order.


Now we Accept

Pay with PayPal.

The safer, easier way to pay for the things you love!


Back